FAQ

Q1:Do you have manual or operation video for us to know more about the machine? 

Yes, not only manual or operation video, 3D drawing also available to make as per your design,also the video we can make of testing the material from our packaging machine if your packing goods easier for us to find from our local market. 

Q2:Is engineer available to serve oversea?

Yes, but the travel fee is paid by you. So actually to save your cost, we will send you a video of full details machine installation and assist you till the end.

Q3:How can we make sure about the machine quality after we put the order?

Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts in China.
Q4: How can I know your machine is designed for my product?
If you don't mind, you can send us samples and we will test on machines.During that time, we will take videos and clearer pictures for you. We can also show you on-line by video chatting.

Q5.How about warranty and spare parts?

We provide 1-3 years warranty and enough spare parts for the machine,and most of the parts can be found in local market also,also you can buy from us if all the parts that we provided are finished.
Q6: How to contact you?
A: Please leave messages and click "send" to send us inquiries.